Everyone Has a Different Normal: Cultural Sensitivity for Direct Service Professionals

Everyone Has a Different Normal: Cultural Sensitivity for Direct Service Professionals

30.00

Every community, population, and group has its own culture, but how is culture understood when it is mainly comprised of unwritten rules? Culture is more than age, race, gender, and socioeconomic status. During this workshop, attendees will be able to list the components of culture and assess their self-identified culture. The impact of implicit bias on professionalism will be discussed. Attendees will be able to state the difference between cultural competence, cultural awareness, cultural sensitivity, and cultural humility. At the end of this workshop, attendees will have constructed effective strategies for communication that addresses decreases microaggressions and builds relationships of trust.

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Every community, population, and group has its own culture, but how is culture understood when it is mainly comprised of unwritten rules? Culture is more than age, race, gender, and socioeconomic status. During this workshop, attendees will be able to list the components of culture and assess their self-identified culture. The impact of implicit bias on professionalism will be discussed. Attendees will be able to state the difference between cultural competence, cultural awareness, cultural sensitivity, and cultural humility. At the end of this workshop, attendees will have constructed effective strategies for communication that addresses decreases microaggressions and builds relationships of trust.


During this 6 CEU, PCB approved training, attendees will learn:

  • List components of culture, and explain differences between cultural competence, cultural awareness, cultural sensitivity, and cultural humility.

  • Explain how power, bias, and privilege can affect the relationship between client and direct service professional.

  • Describe how stereotypes and microaggressions can affect the relationship between client and direct service professional.

  • Construct strategies of effective communication to build trust as a direct service professional

FAQs

What if I am late?

Sign-in begins fifteen minutes before the workshop start time. You wil not be admitted after 30 mins of the start time.


What are my transportation/parking options for getting to and from the event?

There is free, self-parking in the Patient/Visitor Lot. It is located at the far end of the hospital driveway. It is open    5 a.m. – 9 p.m./seven days a week.

If taking the train: 

  • Take the Market-Frankford Line’s “A” train to the Huntingdon Street station

  • Walk one block north on B Street

  • Turn left onto Lehigh Avenue and walk ½ block to Episcopal Campus

If taking the bus:

  • Take SEPTA bus route 54 to the Lehigh Avenue/A Street stop, which is directly in front of Episcopal Campus

 

How can I contact the organizer with any questions?

Please call 267-281-4074 or email Rford@willowcs.com.

  

Can I update my registration information?

Yes. Please call 267-281-4074 or email Rford@willowcs.com.

 

Is my registration fee or ticket transferrable?

Yes. Please call 267-281-4074 or email Rford@willowcs.com. To transfer registration, please provide the name and contact information of the attendee you are transferring from and the name and contact information of the attendee you are transferring to. EX: "I would like to transfer registration from John Doe, jdoe@email.com to Jane Smith @ jsmith@email.com."